A little clarity

Let’s make renting straightforward.

Common questions about equipment requests, quotations and bookings. Can’t find your answer? Our team is here to help.

How do I request equipment?

Browse the catalogue, add equipment to your rental request and share your dates and event details. Our team reviews your requirements and prepares a tailored quotation.

Does adding equipment reserve it?

No. Your rental request is a shortlist, not a reservation. Availability is checked for your rental dates and checked again before a booking can be confirmed.

Can you help with delivery and setup?

Yes. Select delivery or technical setup in your request. We will confirm service availability, logistics and any applicable charges in your quotation.

How long can I rent equipment for?

Rental periods depend on the equipment and your requirements. Choose your preferred start and end dates. Any minimum rental period is shown on the equipment page.

When is my booking confirmed?

Confirmation depends on the requirements listed in your quotation, including acceptance, equipment allocation, any required payment and staff approval. You will receive a separate booking confirmation.

Your next great event starts here

Let’s bring your next event to life.

Tell us what you’re planning. We’ll help you find the equipment and support to make it happen.

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